ChildCare Education Institute offers a free online course

ATLANTA, GA, December 01, 2021 (GLOBE NEWSWIRE) – ChildCare Education Institute® (CCEI), a dedicated online childcare training provider dedicated exclusively to early years and education staff, offers CCEI960: Staff Communication: Educational Partnerships as a free trial course for new CCEI users from December 1-31, 2021.

The quality of a relationship between two people strongly depends on the quality of their communication. The better your communication skills, the better your relationships will be in your professional and personal life. Developing effective communication skills is especially important in a childcare environment, where small eyes observe and learn from your every move. This course is designed to help daycare directors, teachers and staff develop effective communication skills.

While human language is a great communication tool, it can also create barriers. As humans, our minds are naturally wired to start learning a language from birth. However, learning effective communication skills takes years of practice, and along the way, we all make mistakes. Language is only part of the communication puzzle. How you choose to say something (tone of voice, body language), when you choose to say it, and why the other person may think you are saying it are all important factors as well.

Communication between two people is always a two-way street, and if one person doesn’t make a real effort to understand what the other is saying, then the value of the communication starts to fade. Almost all experts agree that the most important aspect of successful communication is the notion that what you say is less important than whether or not you understand what the other person is saying.

This course provides managers, administrators and future managers with a better understanding of the value of good communication skills, as well as various techniques for listening and responding appropriately to staff, parents and children. Upon successful completion of this course, students should be able to list key phrases to remember when communicating, identify ways to improve their communication skills, define active listening, and explain methods for use by staff members to communicate effectively with each other.

“All staff should be encouraged and trained to use good communication skills,” said Maria C. Taylor, President and CEO of CCEI. “This course will help students understand how effective communication strategies can improve daycare services and culture, boosting employee morale and retention.”

CCEI960: Staff Communication: Educational Partnerships is a one hour beginner level course and grants 0.1 IACET CEU upon successful completion. The course is also offered in Spanish. Current CCEI users with active and unlimited annual subscriptions can enroll in professional development courses at no additional cost when logged into their CCEI account. Users without a subscription can purchase child care training courses as block hours through the CCEI online registration.

For more information, visit or call 1.800.499.9907, invite 3, Monday through Friday, 8 a.m. to 5 p.m. EDT

Child Care Education Institute, LLC

ChildCare Education Institute®, a division of Excellence Learning Corporation, provides distance education certificates and high quality child care training programs in a range of child care settings including preschools, preschools, family day care centers, preschool classes, child care, online child care training and more. Over 150 childcare training courses in English and Spanish are available online to meet licensing, recognition program and head start requirements. CCEI also offers online certification programs that provide the required courses for national degrees, including CDA, Principal, and Early Childhood degrees. CCEI, a CDA Gold Standard ™ training provider of the Council for Professional Recognition, is accredited by the Distance Education Accreditation Commission (DEAC), is recognized by the Council for Higher Education Accreditation ( CHEA) and is accredited as an Authorized Supplier by the International Accreditations for Continuing Education (IACET).

  • ChildCare Education Institute offers a free online course on Communication with Staff: Educational Partnerships

  • ChildCare Education Institute offers a free online course on Communication with Staff: Educational Partnerships